The proxy of Pia S5 is a residential proxy, please understand that the speed of some residential proxies cannot be controlled.

Yes, we provide comprehensive documentation on all our products.
You can access the documentation from here: https://www.piaproxy.com/helpguide/

We currently have over 50 million proxies in 180 locations. To see the countries where we have the most IPs, visit our location page .

Pia S5 is a professional socks5 proxy tool that provides 50 million residential IPs to meet the needs of various business scenarios.

It is recommended to refresh the interface and try again, or change the proxy ip and recheck the connection status between your local network and the proxy network.

Your account has touched the risk control mechanism of payment, causing the account to be abnormal and unusable. The abnormality will be resolved after 30 minutes.

When you use a proxy, it costs 1 proxy balance from your account, which supports up to 2 hours of usage. But our proxies are residential proxies, please understand that the survival time of residential proxies is from a few hours to a few days, which is normal.

You can continue to use it in todaylist. In general, proxies used in TodayList are deleted after 24 hours.

Yes, the mobile phone and the computer are kept in the same network environment and the IP segment is the same, Phone proxy configuration.

Re-select an IP address in the obtained proxy list, right-click the second selection port (the port needs to be the same as the configured port), and refresh the page IP to switch successfully.

Lower the frequency cap and you can get more proxies this way. Go to the "Settings" tab and find "Port Number", the default value is 20, you can adjust this setting up to 99.

Yes, Pia uses a Socks5 residential proxy encrypted with a strong encryption algorithm.

Yes, the client can enter ZIP for search or fuzzy search, for example: enter 9* for fuzzy search, all zip codes starting with 9 will be displayed in the list.

Pia supports selection of country, state, city. If you haven't seen it yet, please upgrade to the latest version: Download Now

Pia S5 can be used by businesses that require extensive residential IP operations, such as ad verification, market research, brand protection, travel fare aggregation, network security, SEO monitoring, price monitoring, email protection.

Windows, MacOS, iPhone, android, etc.

The country displayed by the fingerprint browser is different from the country displayed by the proxy IP, because there are about 3% differences in the way different websites resolve IP to country.

We support all platforms that require a Socks5 proxy IP. Including but not limited to browsers, fingerprint browsers, emulators...

Our software supports Windows7 and above, if on your system, you cannot start or display your original IP address when you use the proxy, please try the following steps step by step until it is resolved:
1. It is likely that the active protection/real-time protection of your antivirus software is blocking Pia's proxy function by mistake, you can try to turn off your antivirus software or whitelist the Pia files. After that, redownload the latest version of Pia and try again.
2. It may be caused by software conflict, when we find conflicting software, we will update the list here.
3. Your system may not be an original copy of Windows from Microsoft and therefore is missing some files that Pia's default agent tool needs to work.

Yes, you can. In fact, you can even run your profiles simultaneously on several devices.

Log out of your Pia S5 account, click "Forgot Password".

Look at the very top left of the Pia S5 client. For example, Pia S5 Proxy (1.2.0).

We offer 100% residential proxies with rich geo-targeting
Flexible country/region/city/ISP/ZIP-level targeting
50 million IP pool

The residential ip we provide is anonymous, and when using a fingerprint browser, fingerprint replacement can also be done to help anonymity.

We offer both, but most of them are IPv4.

Yes. With our API you will be able to access proxies and take full control of your account. You can find the instructions and documentation here.

Don't know how to set up a proxy on your browser, fingerprint browser, emulator, computer or mobile device? no problem! Check out our configuration guide here.

If a website doesn't load, make sure you're able to load other websites. If other websites load up fine, then it is likely that the target website is having issues. In case the website is online, and you still cannot load it, please check if you get any Socks Error codes. You might also be experiencing a speed issue. Try to change the IP and/or port to fix this.

You can find the dashboard by clicking here.

Yes, we can prepare almost any custom solution for your needs. Please contact our support team at support@piaproxy.com to discuss your exact business requirements and pricing. In order to find the best solution for your case, our team will ask what you plan on using our products for, and how much IP you may need.

Open the subscription page: https://checkout.piaproxy.com, select the appropriate package and click buy to recharge

Yes, we have a referral system. You can read more about our referral program by visiting the link below. https://www.piaproxy.com/refer-friend/

We accept credit cards, virtual currencies (including USDT, BTC, ETH, LTC, DOGE, etc.), bank cards, Apple Pay, Google Pay.

Using 1 proxy requires 1 proxy balance and you can use 1 proxy from any country, state or city without limit!

Your recharge balance in the account of the Pia S5 agent will never expire, and there is no requirement for how long it must be used up, so you can use it with peace of mind.

We do not offer trials, you can order the smallest package to test.

We do not issue refunds for any paid services that are not features of the product. Please note that all payments are final. If you think the agent or software isn't working properly, we're here to help you out.

If you pay by other payment methods other than virtual currency, you should receive it immediately after payment. If you pay with virtual currency, there may be a delay of 30-60 minutes!

Contact our support team for that. They will help you transfer your money to the right one.

Yes, our unlimited pricing plans have unlimited IP usage and we charge by the time.

If you have a discount coupon code and want to use it, you need to:
1. Register an account.
2. Go to the 'Pricing' page.
3. Choose a plan
4. Enter the coupon code during purchase and purchase the plan.
Note: Coupons are not valid for crypt purchases and unlimited plans.

You’re in a safe place! Please send an email to support@piaproxy.com or start a chat via Telegram and we’ll assist as soon as possible.

The main difference between Pia Static Plan and other plan proxies is session duration. When using a Static Plan proxy, you can keep the same IP address for up to 24 hours. When using Residential Proxies, we can’t guarantee long sessions since these proxies are obtained from actual devices, while Static Plan Proxies are hosted on servers that have high uptime.